Onboarding new employees can be a long, tedious and expensive process. However, research and company interview results suggest that poor onboarding processes that do not meet the social and professional needs of new hires can ultimately lead to high attrition rates.
The goal of onboarding is to immerse the new employee in the new company culture. Onboarding should introduce new hires to the job function, the company’s core values and beliefs, and connect them with team members.
The ultimate goal, of course, is to fully hire new hires and reduce employee turnover. Unfortunately, corporate onboarding programs often fall short of these goals, and the results can be detrimental.
A poor new hire experience can make them feel isolated and lose their new role. Down the road, it can lead to lost productivity, burnout, and even a wave of quiet retirements if you don’t have the right support from your company.
According to research by Airspeed and Workplace Intelligence, two out of three workers are likely to leave their jobs because they feel isolated and isolated. The study also found that feeling isolated and isolated is the number one reason employees leave, and is the number one challenge facing remote and hybrid organizations.
A significant number of employees surveyed reported feeling isolated (36%), alienated (35%), isolated (34%), or lonely (33%). 75% of C-suite executives surveyed believe they would take a significant pay and benefits cut to join a company where employees feel more connected to the company culture and other employees .
In this study, 92% of C-suite executives surveyed admit that their company’s culture needs to improve. Because company culture is the glue that keeps employees connected and engaged in their work.
Elaine Richards, COO of Basecamp, an all-remote web software company, explores how a remote company’s onboarding process should work to maintain employee satisfaction and retention. explained. Companies with outdated onboarding practices can leave employees behind, especially in remote and hybrid environments.
“It can be very isolating when you’re new and physically separated from other people and you don’t know what to do and how to do it,” Richards said. They may not even know how to ask for help, which can lead to losing employees who had great potential but never had the chance to realize it.”
Encouraging employees to interact with each other can help reduce feelings of loneliness in the workplace. This encouragement begins during the onboarding process. Setting up new hires with colleagues, letting them know who to ask for help, and introducing them to team members should all start during onboarding.
When the pandemic began and hybrid and remote work became the norm, sociability in the workplace plummeted. According to Airspeed research, 72% of remote workers don’t socialize at work as often as they would like, and 36% of hybrid workers only socialize a few times a year.
To address this issue, Richards explains that at her company, new hires participate in a welcome chat on their first day and ask questions to connect with Icebreaker and other employees. But according to Airspeed’s research, sober discussion in Slack channels and Zoom meetups isn’t enough to foster socialization among employees.
Nearly 60% of survey respondents are dissatisfied with the technology their company provides for meeting colleagues. Luckily, executives who participated in the survey acknowledged that disconnecting employees is a turnover risk for their companies.
9 out of 10 executives surveyed see the need to improve their company culture as a top priority, and 85% of these executives would leave if employees felt connected to the company culture I think it will be less likely.
A comprehensive onboarding program helps employees understand the expectations and job requirements. But it’s also a great opportunity for companies to fully immerse new hires in the company culture and maintain connections with other employees.
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