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4 in 10 Americans report a significant gap between the culture their workplace claims and the culture it actually is.

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Chicago–(business wire) — LifeWorks, a leading provider of digital and face-to-face total wellbeing solutions supported by TELUS Health, today released its monthly Mental Health Index™, showing that 4 in 10 (38%) Americans The culture their workplace claims is compared to reality. Importantly, a negative work culture impacts mental health and reduces annual productivity by a factor of 2.5 compared to a positive work environment.

The Index found that the mental health of U.S. workers remains pretty strained.

  • In August 2022, the Mental Health Index™ score was 69.4 out of 100, a slight improvement from July’s score of 68.9, with the lowest anxiety-related subscore of 62.3.

Workplace culture affects employee productivity

  • More than half of all employees believe that work culture affects productivity. The overall U.S. workplace culture score, based on responses to nine cultural indicators, is 68.7 out of 100 and directly correlates with both mental health and productivity levels.

  • Nearly half (46%) report that their workplace culture improves productivity. This group has the highest mental health scores (72.0) and puts more energy into their work.

  • Nearly 1 in 10 (9%) report that their workplace culture is making them less productive. His mental health score for this group was 56.3, 13 points below the national average (69.4).

  • Managers are 50% more likely than non-managers to have a workplace culture that improves their productivity.

Mental health is heavily influenced by the realities of work culture

  • A group of employees with a wide disparity between their employers’ claims of a positive culture and their day-to-day reality had mental health scores six points lower than the national average, and those who believed their reality matched their employers’ claims. about 14 points lower than

  • Those who said their workplace was uncaring or hostile had the lowest mental health scores (55.1) and were more than 21 points lower than those who said their workplace was supportive.

  • Nine percent of respondents report that their workplace culture does not promote inclusion. Mental health scores for this group are 8 points lower than the national average.

Comment from TELUS Health Chief Operating Officer Michael Dingle

Prioritizing a culture that supports health and well-being leads to stronger achievements. Given the likelihood of an upcoming economic downturn, creating and maintaining a positive culture, combined with providing tangible support for employees, is increasingly linked to improved mental health and corporate performance. becomes important. It’s important for companies to do more than simply say they have a positive work environment. Employees need to take action to feel supported and see the mutual impact on productivity. ”

Comment from Paula Allen, LifeWorks Global Leader and Senior Vice President, Research and Total Wellbeing

In previous Mental Health Index reports, we highlighted data showing that employees who work in organizations that support mental health have higher mental health scores than those who work in organizations that do not. Current data clearly shows that in addition to services and resources, workplace culture also plays a large role. We have identified her nine metrics that make a difference and can be improved through specific actions and behaviors that support health and enable each person to work at the top of their scale. ”

Read the full United States LifeWorks Mental Health Index™ report here. This month’s report includes additional insights on job preferences, preference for higher pay versus better welfare support, frequency of work when unwell, and more.

LifeWorks is a wholly owned subsidiary of TELUS and, as a result of recent acquisitions, now operates as part of TELUS Health.

About the Mental Health Index™

LifeWorks’ monthly survey was conducted online from August 4-12, 2022 with 3,000 respondents in the United States. All respondents resided in Canada and were employed within the last six months. Data are statistically weighted to ensure that the regional, age, and gender composition of the sample reflects this population. The Mental Health Index™ will be published monthly starting April 2020. Benchmark data was collected in 2017, 2018 and 2019.

The Mental Health Index™ is based on an answer scoring system that converts individual answers into point values. Higher scores indicate better mental health and lower mental health risks. A score of 0-49 corresponds to distress level, a score of 50-79 corresponds to tension level, and a score of 80-100 corresponds to optimal mental health level.

About Terrace Health

TELUS Health is a global healthcare company serving people in more than 160 countries, offering both digital innovation and clinical services to improve physical, mental and health care across all areas of primary and preventive care. , improving overall economic health and well-being. TELUS Health harnesses the power of technology to provide both in-person and virtual connected solutions and services to improve access to healthcare and revolutionize the flow of information while helping physicians, pharmacists , health authorities and affiliated medical institutions to facilitate collaboration, efficiency and productivity. We reach out to professionals, insurers, employers and people around the world to advance our vision of transforming healthcare and enabling people to live healthier lives.

Our clinical team is made up of renowned and passionate medical professionals from around the world, providing best-in-class, people-centered care to hundreds of thousands of employers, professionals, and their families. .

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